Terms and Conditions

1. General

By using this website or placing an order with Research Lab 101, you agree to these Terms & Conditions. Research Lab 101 may update, change or revise these terms at any time without prior notice.

2. Research Use Only

All products supplied by Research Lab 101 are provided strictly for laboratory research purposes only. They are not intended for human or veterinary use and must not be used for consumption, diagnosis, treatment or therapeutic purposes.

By purchasing from Research Lab 101, you confirm that all materials will be handled by suitably qualified individuals in appropriate research settings and in accordance with all applicable laws, regulations and workplace requirements.

3. Product Information

Research Lab 101 makes reasonable efforts to provide accurate product descriptions, specifications and related information. However, we do not guarantee that all website content is complete, current or free from errors. Product details, availability and specifications may change without notice.

4. Orders & Payment

Orders must be paid in full before they are processed or dispatched. Payments are handled through secure, encrypted payment systems. Research Lab 101 reserves the right to refuse, cancel or decline any order at its discretion.

5. Pricing

All prices are shown in AUD and may be changed at any time without notice. If a pricing error occurs, Research Lab 101 may correct the error and cancel, amend or adjust any affected order where necessary.

6. Shipping

Orders are processed and dispatched within the timeframes stated on the website. Delivery estimates are provided as a guide only and may vary depending on the delivery location, courier service and circumstances outside our control.

7. Returns & Refunds

Returns are managed in accordance with our Returns Policy. Change-of-mind returns are not accepted. Refunds or replacements may be provided for verified faulty, damaged or incorrect items in accordance with Australian Consumer Law.

8. Limitation of Liability

To the fullest extent permitted by law, Research Lab 101 is not responsible for indirect, incidental or consequential loss or damage arising from the use, handling or misuse of any product. All products are supplied for laboratory research use only.

9. Intellectual Property

All content on this website, including text, images, graphics, branding and other materials, is owned by Research Lab 101 or used with permission. This content must not be copied, reproduced or used without prior written approval.

10. Compliance with Laws

Customers are responsible for ensuring that the purchase, possession, handling and use of any products comply with all relevant laws, regulations and workplace requirements in their location or jurisdiction.

11. Australian Consumer Law

Nothing in these Terms & Conditions is intended to exclude, limit or modify any rights or protections you may have under the Australian Consumer Law.